[iOS] PDF Viewer cannot open PDF Documents after upgrading iOS?

What to do if the documents are greyed-out and cannot be opened with PDF Viewer

Written by Oscar Swanros
Updated over a week ago

[iOS] My subscription is not working, what do I do?

This article describes what actions to take when your subscription isn't working.

Written by Christoph Mantler
Updated over a week ago

[iOS] How do I create a link in my PDF?

This article describes what link annotations are and how to create them.

Written by Christoph Mantler
Updated over a week ago

[iOS] Subscription sharing between iOS and Mac

Description of how subscription is shared between iOS and Mac devices and troubleshooting techniques.

Written by Nishant Desai
Updated over a week ago

[iOS] Changing a Document's Page Binding

How to change the document's reading direction from Right to Left, and from Left to Right.

Written by Oscar Swanros
Updated over a week ago

[iOS] Keyboard Shortcuts and Navigation

Find out how to use your keyboard to speed up common actions

Written by Rad Azzouz
Updated over a week ago

[iOS] How do I redeem a promotion code?

This article describes how to redeem a promotion code in the App Store to get PDF Viewer 3 months for free!

Written by Christoph Mantler
Updated over a week ago

[iOS] How do I select and copy an embedded image?

This article describes how to select and copy/share an embedded image in a PDF to work with it.

Written by Christoph Mantler
Updated over a week ago

[iOS] How do I export pages?

This article describes how to export pages and create a new document with them.

Written by Christoph Mantler
Updated over a week ago

[iOS] How do I add storage apps to my locations?

This article helps how to enable storage apps like Dropbox, Google Drive, etc in the locations in PDF Viewer.

Written by Christoph Mantler
Updated over a week ago

[iOS] Redaction

Use the Redaction tool to securely and irrecoverably remove sensitive text from your documents using PDF Viewer for iOS

Written by Rad Azzouz
Updated over a week ago

[iOS] How can I view all annotations in a document?

This article describes how to view all annotation in a PDF document.

Written by Rad Azzouz
Updated over a week ago

[iOS] How do I change the voice for VoiceOver, Speak Screen, and Speak Selection on iOS?

This article describes how to change the voice that's heard when using VoiceOver, Speak Screen, and Speak Selection on iOS.

Written by Christoph Mantler
Updated over a week ago

[iOS] How do I change the default save location?

This article describes how to change the default save location in the document browser.

Written by Christoph Mantler
Updated over a week ago

[iOS] How do I got back to a previous page?

This article describes how to go back to a previous page after tapping a hyperlink.

Written by Christoph Mantler
Updated over a week ago

[iOS] How do I change the thickness of an annotation?

This article describes how to change the thickness of an annotation in PDF Viewer for iOS.

Written by Nishant Desai
Updated over a week ago

[iOS] How can I export pages out of a PDF document?

This article describes the multiple ways available to export pages.

Written by Oscar Swanros
Updated over a week ago

[iOS] Document Info

Add or edit PDF metadata using the Document Info View in PDF Viewer.

Written by Rad Azzouz
Updated over a week ago

[iOS] How do I save annotations so they can be re-used later?

This article describes how to save annotations so they can be re-used later.

Written by Christoph Mantler
Updated over a week ago

[iOS] Copy and Paste Pages

Use the Document Editor to copy selected pages to a different location in a document or between documents.

Written by Rad Azzouz
Updated over a week ago

[iOS] Merge PDF Documents on iOS

Select two or more documents and merge them into a new PDF file.

Written by Rad Azzouz
Updated over a week ago

[iOS] Presenter Mode

Present your PDF slides on a connected external display using PDF Viewer Pro for iOS.

Written by Rad Azzouz
Updated over a week ago

[iOS] Advanced Settings

Overview of the Advanced Pro Settings in PDF Viewer Pro for iOS

Written by Rad Azzouz
Updated over a week ago

[iOS] How to add folders to Favorites?

This article explains how to add folders to the "Favorites" section in the file system.

Written by Christoph Mantler
Updated over a week ago

[iOS] How do I change the color of an existing annotation

This article describes how to change the color of an existing ink annotation in PDF Viewer for iOS

Written by Rad Azzouz
Updated over a week ago

[iOS] How do I Move the Annotation Toolbar

This article describes how to move the annotation toolbar

Written by Rad Azzouz
Updated over a week ago

[iOS] WebDAV Support

This article explains how to access your PDFs from a WebDAV server.

Written by Rad Azzouz
Updated over a week ago

[iOS] Supported File Formats

This article lists the file types that can be opened in PDF Viewer for iOS

Written by Rad Azzouz
Updated over a week ago

[iOS] Theming

Learn how to change the UI theme of the app.

Written by Stefan Kieleithner
Updated over a week ago

[iOS] How do I sign a document?

This article describes how to add a signature in PDF Viewer for iOS

Written by Rad Azzouz
Updated over a week ago

[iOS] How do I delete all annotations in a document?

This article describes how to delete all annotation in a PDF document.

Written by Christoph Mantler
Updated over a week ago

[iOS] How to use bookmarks in PDFs?

This article describes how you can add, edit, and remove bookmarks in PDF documents.

Written by Rad Azzouz
Updated over a week ago

[iOS] How do I reorder pages?

Written by Rad Azzouz
Updated over a week ago

[iOS] How do I move a document?

This article describes how to move a document into a different folder.

Written by Christoph Mantler
Updated over a week ago

[iOS] How do I duplicate a document?

This article describes how create a copy of a file in PDF Viewer.

Written by Christoph Mantler
Updated over a week ago

[iOS] How do I create a folder?

This article describes how to create a new folder.

Written by Rad Azzouz
Updated over a week ago

[iOS] PDF Viewer Buttons

This article describes which name each button has, how they look like and what they do.

Written by Christoph Mantler
Updated over a week ago

[iOS] When does PDF Viewer for iOS save documents?

This article describes when PDF Viewer for iOS saves the documents you have stored in the app.

Written by Christoph Mantler
Updated over a week ago

[iOS] How do I enable Presenter Mode?

It is automatically enabled with a Pro subscription when screen-sharing.

Written by Rad Azzouz
Updated over a week ago

[iOS] How do I change the appearance in PDF Viewer?

This article describes how to change the appearance (default, sepia, night mode) in PDF Viewer for iOS.

Written by Christoph Mantler
Updated over a week ago

[iOS] How do I delete a page?

Written by Rad Azzouz
Updated over a week ago

[iOS] How do I add a page?

Written by Rad Azzouz
Updated over a week ago

[iOS] How do I rename a document?

This article describes how to rename a document in PDF Viewer.

Written by Rad Azzouz
Updated over a week ago

[iOS] How do I delete a document?

This article describes how to delete a document in PDF Viewer.

Written by Oscar Swanros
Updated over a week ago

[iOS] How do I create a document?

This article describes how to create a new document.

Written by Christoph Mantler
Updated over a week ago

[iOS] How do I rotate a page?

This article describes how to rotate a page of a PDF in the document editor.

Written by Christoph Mantler
Updated over a week ago

[iOS] How to flatten a PDF in PDF Viewer?

Flattening annotations will merge the annotations into the PDF page to make them not editable anymore

Written by Peter Steinberger
Updated over a week ago

[iOS] Is there a limit of how many annotations can be made in the app?

No, there are no limits to annotations, marks or notes in any of your documents.

Written by Peter Steinberger
Updated over a week ago

[iOS] How can I change the document name displayed on the tabs?

The title you see in the document view is extracted from the PDF metadata, if available, and may be different to the file name.

Written by Peter Steinberger
Updated over a week ago

[iOS] How does the Page Mode: Automatic work?

It’s automatic based on the document size.

Written by Peter Steinberger
Updated over a week ago

[iOS] How can I integrate PDF Viewer into my website or iPhone/iPad app?

URL Scheme of PDF Viewer

Written by Peter Steinberger
Updated over a week ago

[iOS] How do I delete an annotation?

This article explains to customers how to delete an annotation.

Written by Christoph Mantler
Updated over a week ago

[iOS] Managing Your PDF Viewer Pro Subscription on iOS

Learn how to PDF Viewer subscriptions work, and how to change or cancel your subscription.

Written by Peter Steinberger
Updated over a week ago

[iOS] Wi-Fi Drive

PDF Viewer implements a feature called 'Wi-Fi Drive'. It gives you the option to access the files from your browser or any WebDAV client.

Written by Peter Steinberger
Updated over a week ago

[iOS] How do I get existing documents into the app?

This article describes how to get existing documents into PDF Viewer.

Written by Christoph Mantler
Updated over a week ago

[iOS] How to use iCloud Drive alias files

Describes what iCloud Drive alias files are and how to use them.

Written by Stefan Kieleithner
Updated over a week ago

[iOS] How do I save a file from Safari to PDF Viewer?

You can use the action extension “Create a PDF” to import PDF documents and web pages into PDF Viewer.

Written by Peter Steinberger
Updated over a week ago

[iOS] How can I import multiple documents?

You can use iTunes File Sharing to transfer multiple documents and folders to PDF Viewer.

Written by Peter Steinberger
Updated over a week ago

[iOS] How to share multiple PDF documents

This article describes how to share multiple PDF documents

Written by Rad Azzouz
Updated over a week ago

[iOS] How to share a PDF document

This article describes how to share a PDF document.

Written by Rad Azzouz
Updated over a week ago

[iOS] How do I copy a Document from Mail to a Specific Location

You can use the share extension “Copy to PDF Viewer” to import PDF documents into PDF Viewer.

Written by Rad Azzouz
Updated over a week ago

[iOS] How can I access other document storage apps from PDF Viewer on iOS 10?

This article describes how to import files from document storage apps on your device.

Written by Peter Steinberger
Updated over a week ago

[iOS] Reporting a Bug

Explains how to best report a bug for PDF Viewer for iOS and how to send crash reports.

Written by Peter Steinberger
Updated over a week ago

[iOS] I can't find my files after updating to PDF Viewer 2.1 on iOS 11

The new document browser in PDF Viewer 2.1 has a different folder hierarchy. This guide explains how you can access your previous files.

Written by Peter Steinberger
Updated over a week ago

[iOS] Troubleshooting iCloud Drive

This article explains how to troubleshoot problems when iCloud Drive is not working as expected.

Written by Peter Steinberger
Updated over a week ago

[iOS] Known Issues with the Document Browser on iOS 11+

PDF Viewer for iOS moved to Apple's new Document Browser to allow deep system integration. This article lists known issues with it.

Written by Peter Steinberger
Updated over a week ago

[iOS] How to create a stackshot

This article describes how to take a stackshot on your iOS device.

Written by Christoph Mantler
Updated over a week ago

[iOS] How to send a sysdiagnose

For general iOS issues, please gather a sysdiagnose.

Written by Peter Steinberger
Updated over a week ago

[iOS] Access files from iCloud Drive outside of the PDF Viewer folder

Explains what options are available to open files stored in iCloud Drive that are not inside the PDF Viewer folder.

Written by Peter Steinberger
Updated over a week ago

[iOS] How do I join the iOS TestFlight Beta?

Join our TestFlight to be the first to get new features!

Written by Peter Steinberger
Updated over a week ago

[iOS] What if I have feedback for the app?

You can contact us right from within the app. Go into Settings and select Feedback.

Written by Peter Steinberger
Updated over a week ago

[iOS] How do I unsubscribe from Apple's TestFlight update notification emails?

You can control how TestFlight can contact you for updates.

Written by Peter Steinberger
Updated over a week ago

[iOS] I’m continuing to have an issue in my PDF on PDF Viewer. How can you help me?

Email us the PDF you are using and explain the problem you are experiencing within the app.

Written by Peter Steinberger
Updated over a week ago

[iOS] Issues with Cloud Storage Providers

This article explains some problems with third-party cloud storage providers on iOS 11 and how to work around them.

Written by Christoph Mantler
Updated over a week ago