- Trigger a sysdiagnose by simultaneously pressing and releasing both volume buttons + sleep/wake (power) button.
- The sysdiagnose is triggered upon button release
- On an iPhone you will feel a short vibration when a sysdiagnose is successfully triggered
- Wait 3 minutes for the diagnostic gathering to complete
iOS 11 if you own a Mac
- Go to Settings -> Privacy -> Analytics -> Analytics Data
- Find sysdiagnose-.... file
- AirDrop it to your Mac & send it via any cloud provider and share a link (done!)
iOS 10, 9 or if you own Windows
- Sync device with iTunes on your host computer
- Send the file listed at the paths below under Log Locations, based on which platform and version you’re using
Note: “~/Library/…” actually translates to: /Users/[Your User Name]/Library/…
The “/Users/[Your User Name]/Library/…” folder is hidden by default in macOS. To expose the folder, hold the option key while clicking the Finder’s Go
menu and the Library folder will appear in the menu. Any time you see a placeholder like “[Your Device Name]” or, “[Your User Name]” you should
replace that part of the path with your actual device’s name, or your computer user name.
Note: The AppData folder in Windows 8 is hidden by default. Click on the View menu item in a Windows navigation window and check the "Hidden
items" checkbox and the AppData folder will appear in the list of folders under C:\Users\[Device_Name]. Important: Replace "[Your_Device_Name]" or
"[Your_User_Name]" in the file paths above with the actual device name for the iOS device, or the actual user name you use on your computer.
Source: Apple sysdiagnose_Logging_Instructions.pdf (login required)